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Relyve Terms of Service

Last updated: 27 August 2026

1. About these Terms

These Terms of Service, together with our Data Processing Addendum (“DPA”) where applicable, form the agreement between you and Vyredo Ltd governing your use of Relyve. Our Privacy Policy explains how we handle personal data in connection with the Service.

Relyve is operated by Vyredo Ltd, trading as Relyve, a company registered in England and Wales under company number 16939602.

By creating an account, starting a trial, purchasing a subscription or otherwise using the Service, you agree to these Terms.

These Terms should be read together with our Privacy Policy, our Data Processing Addendum (“DPA”) where applicable, and any other terms or policies that we expressly say form part of your agreement with us.

If you do not agree to these Terms, you must not create an account or use the Service.

2. Business and professional use

Relyve is designed for business and professional use. It is intended for creators, photographers, videographers, content creators, sole traders, studios, agencies and other businesses using the Service as part of their trade, business, craft or profession.

You may only create a Relyve account for purposes wholly or mainly connected with your business or professional activity.

By creating an account, you confirm that:

  • you are at least 18 years old;
  • you are using Relyve wholly or mainly for business or professional purposes;
  • the information you provide is accurate and up to date; and
  • if you are acting for a company, partnership, studio or other organisation, you have authority to agree to these Terms on its behalf.

We may ask for reasonable evidence of your business or professional status, including business details, billing information, VAT or tax information, or similar evidence.

If applicable law nevertheless treats you as a consumer, nothing in these Terms removes any rights that cannot legally be excluded or limited.

3. Your account

You must provide accurate and complete information when creating your account and keep that information up to date.

Unless Relyve expressly introduces a team, seat or multi-user feature, each account is intended for one registered user. You must not share your login credentials or allow another person to use your account.

You are responsible for keeping your credentials secure and for activity carried out through your account, except where that activity results from our own negligence or breach of these Terms.

If you believe your account has been accessed without permission or your credentials have been compromised, you should contact us promptly at hello@relyve.co.

We may ask you to reset your credentials, verify your identity or take other reasonable security steps where we believe an account may be compromised.

4. The Service

Relyve is a media delivery platform that allows Customers to upload, store, organise, customise and deliver supported photo and video content through client galleries and related tools.

Your Subscription determines the features and total storage available to your account.

Customers may create multiple galleries within an account, including unlimited galleries where the relevant plan is described as offering unlimited galleries. Unlimited galleries do not mean unlimited storage, bandwidth or other technical resources.

All Customer Content stored in your account counts towards the storage included with your Subscription, including Content held in Trash until it is permanently deleted.

Current plans, features, storage limits and prices are shown on our pricing page, within the Service or at checkout.

We may introduce, improve or change features as Relyve develops.

Unless we separately agree otherwise in writing, Relyve does not provide a guaranteed uptime or service-level commitment.

5. Subscriptions and storage

A “Subscription” is a recurring paid plan that gives you access to the features and storage included with that plan.

Subscriptions may be offered on a monthly or annual basis where available.

Subscription fees are charged in advance and automatically renew for successive billing periods unless you cancel before the next renewal date.

By purchasing a Subscription, you authorise Relyve and our payment processor to charge your selected payment method for your Subscription, renewals, applicable taxes and any other amount you expressly agree to pay through the Service.

Payments are currently processed through Stripe.

Different plans include different storage allowances. Your current allowance will be shown on our pricing page, within the Service or when you subscribe.

If you reach your storage limit, we may prevent further uploads until you either permanently delete enough Content or upgrade to a plan with more storage.

We do not currently charge automatic storage-overage fees.

Content held in Trash continues to count towards your storage allowance until it is permanently deleted.

6. Upgrades and downgrades

You may change your Subscription where that option is available in Relyve.

The price and timing of an upgrade will be shown before you confirm the change.

A downgrade will normally take effect at the end of your current billing period unless we tell you otherwise at the time.

If the amount of Content stored in your account exceeds the storage allowance of the plan you want to downgrade to, you must reduce your stored Content before the downgrade can take effect.

We may prevent or delay a downgrade until your account is within the storage allowance of the selected plan.

7. Free trial

Eligible new Customers may receive a one-month free trial of the 1 TB plan, together with the features made available as part of that trial.

Unless we state otherwise, the trial:

  • is limited to one trial per Customer and business;
  • cannot be transferred to another person or account;
  • has no cash value;
  • cannot be exchanged for a refund or credit; and
  • is provided only so that you can evaluate Relyve.

We may use reasonable measures to prevent repeated, duplicate or abusive trial registrations.

The trial does not automatically give you continued paid access after the trial period.

If you do not start a paid Subscription before the trial ends, your account will revert to a free state with 0 GB of included storage.

Any Customer Content remaining in the account may become inaccessible or restricted and may be permanently deleted in accordance with Section 13.

We may change or withdraw trial availability for future Customers without affecting a trial that has already started, unless action is required to prevent fraud, abuse or unlawful use.

8. Pricing and taxes

Current Subscription prices are shown on our pricing page or at checkout.

Prices may be displayed inclusive or exclusive of VAT, sales tax, GST or other taxes depending on your location and the checkout process.

You must provide accurate billing, business-location and tax information where requested. We may ask for a VAT number, tax identification number or other reasonable evidence that you are purchasing Relyve for business or professional use.

You are responsible for paying the prices, fees and taxes shown as payable by you at checkout or on your invoice.

Vyredo Ltd remains responsible for collecting, reporting and remitting taxes where applicable law places that obligation on us.

We may change Subscription prices from time to time.

Where we increase the recurring price of an existing Subscription, we will normally give at least 30 days’ notice before the new price applies.

A price increase will not apply part-way through a billing period. It will take effect from a later renewal date stated in the notice.

If you do not agree to a price increase, you may cancel before the new price takes effect.

Promotional, introductory or founding-member pricing may be subject to additional conditions shown when the offer is made.

9. Cancellation, renewal and refunds

You may cancel your Subscription at any time using the account controls available in Relyve or by contacting us.

Unless we state otherwise, cancellation takes effect at the end of your current billing period.

You will normally retain access to your paid Subscription and its storage allowance until that billing period ends.

After the billing period ends, your paid Subscription will stop and your account may revert to the free state with 0 GB of included storage. Further uploads may be blocked, access to stored Customer Content or galleries may be restricted, and remaining Customer Content will become subject to the deletion process in Section 13.

Subscription fees are generally non-refundable once a billing period has begun, except where:

  • applicable law requires otherwise;
  • we expressly agree to a refund; or
  • these Terms provide for a specific remedy.

We do not normally provide refunds or credits for unused days in a monthly or annual billing period simply because you cancel before that period ends.

If Relyve permanently discontinues a material paid part of the Service during a prepaid billing period and cannot provide a reasonably equivalent alternative, we may provide an appropriate remedy, which may include a pro-rata refund or credit for the affected unused prepaid period.

10. Failed payments, payment disputes and chargebacks

If a payment fails, is declined or cannot be collected, we may retry the payment.

While an amount remains outstanding, we may prevent renewal, restrict paid features, block further uploads or temporarily suspend affected parts of the account.

If you initiate a chargeback or payment dispute, we may temporarily restrict the affected paid services while that dispute is being investigated.

Starting a payment dispute does not, by itself, result in immediate permanent deletion of your Customer Content. Content will instead be handled under the suspension, termination and retention provisions of these Terms, unless immediate action is required for legal, security or abuse reasons.

You must not initiate a chargeback dishonestly or use the chargeback process as a substitute for raising a genuine billing issue with us.

11. Customer Content and ownership

“Customer Content” means photographs, videos, media files, thumbnails, filenames, metadata, text, branding assets, gallery information and other material uploaded to or created within Relyve by you or on your behalf.

You retain ownership of your Customer Content.

Relyve does not acquire ownership of your photographs, videos or other Customer Content simply because you upload them to the Service.

You grant Vyredo Ltd a limited, non-exclusive, worldwide and royalty-free licence to host, store, copy, reproduce, transcode, resize, create technical versions such as previews or thumbnails, cache, transmit, display and distribute Customer Content only to the extent reasonably necessary to provide, secure, maintain and support the Service, comply with applicable law, or enforce these Terms.

For example, this licence allows us to convert uploaded media into formats required for gallery viewing and to deliver that media to people with whom you choose to share a gallery.

It does not give Relyve permission to use Customer Content in advertising, social media, case studies, portfolios or other promotional material.

Any promotional use by Relyve requires separate permission from the relevant Customer.

This licence ends when the relevant Customer Content is permanently deleted from our systems, subject to limited residual copies that may temporarily remain in backups or logs as described in our Privacy Policy.

12. Your responsibilities for Customer Content

You are responsible for the Customer Content you upload, store, publish, deliver or otherwise make available through Relyve.

You confirm that you have all rights, licences, permissions and lawful bases required under applicable law to upload the Content, store and process it using Relyve, display or share it through galleries, permit downloads where enabled, and instruct Relyve to process any personal data contained within it.

You must not upload or share Customer Content that infringes another person’s intellectual property, privacy, data-protection, confidentiality, publicity or other legal rights.

You are responsible for providing any privacy information and obtaining any consent, permission or other lawful basis required for your own processing.

Relyve does not require you to obtain consent from every person appearing in every photograph or video where consent is not legally required. Your responsibility is to make sure your processing and use of Customer Content is lawful under the laws that apply to you.

Where Customer Content contains sensitive, special-category or otherwise protected personal data, you are responsible for meeting any additional legal requirements that apply.

13. Storage, Trash and deletion

Customer Content uses the storage allowance associated with your account.

When you delete eligible Customer Content, it may first be moved to Trash.

Depending on the setting selected within Relyve, Content in Trash may be scheduled for permanent deletion after 15 or 30 days.

Content in Trash continues to count towards your storage allowance until it is permanently deleted.

When a paid Subscription or free trial ends and your account returns to a free state with 0 GB of storage, we may retain existing Customer Content for up to 30 days.

During that period, we may restrict public gallery access, downloads, uploads, editing or other features associated with stored Content.

This retention period is intended to give you a limited opportunity to download your Content or start an eligible paid Subscription.

If you do not restore sufficient paid storage within that period, remaining Customer Content may be permanently deleted.

Once Customer Content has been permanently deleted, it may not be recoverable.

Limited residual copies may remain temporarily in backups, logs or disaster-recovery systems where immediate deletion is not technically possible or where retention is reasonably necessary for security, fraud prevention, legal compliance or legal claims.

14. Backups and data loss

Relyve is a delivery and hosting platform and should not be used as your only archive or backup of original media.

You are responsible for maintaining independent copies of Customer Content that you cannot afford to lose.

Although we use reasonable technical and organisational measures designed to protect the Service and Customer Content, no storage system can guarantee against every possible accidental deletion, corruption, hardware or software failure, cyberattack, service interruption or other data-loss event.

You should maintain your own archival workflow independently of Relyve.

15. Supported media and fair use

Relyve is intended primarily for the storage, presentation and delivery of supported photo and video media.

Supported formats, file-size limits, upload limits and other technical requirements may be described within the Service or our documentation and may change as the Service develops.

Relyve is not intended to be general-purpose cloud storage for unrelated documents, executable files, software, music libraries or other unsupported file archives.

We may impose reasonable technical limits relating to file formats, file sizes, storage, bandwidth, upload and download behaviour, automated requests, processing resources and other infrastructure usage.

You must not use Relyve in a way that creates excessive or disproportionate infrastructure load, materially degrades the Service for other Customers, circumvents technical limits or otherwise amounts to abusive use.

If your usage materially exceeds normal use for your Subscription, we may contact you and ask you to reduce or change that usage, restrict the affected activity or discuss an alternative arrangement.

16. Acceptable use

You must use Relyve lawfully and responsibly.

You must not upload, store, transmit, display or share Customer Content that:

  • is unlawful;
  • infringes intellectual property, privacy, data-protection, publicity, confidentiality or other rights;
  • contains child sexual abuse material or sexually exploits a child;
  • promotes or facilitates the sexual exploitation of minors;
  • consists of pornography or other sexually explicit material prohibited by these Terms;
  • consists primarily of nudity intended for sexual or pornographic presentation;
  • contains non-consensual intimate imagery;
  • contains or promotes graphic or gratuitous violence;
  • promotes terrorism or unlawful violent activity;
  • promotes hatred, unlawful discrimination or violence against people based on protected characteristics;
  • contains malware, malicious code or harmful software;
  • unlawfully discloses confidential information or personal data;
  • is fraudulent, threatening, seriously abusive or unlawfully harassing; or
  • otherwise violates applicable law.

You must also not:

  • interfere with, overload or disrupt the Service;
  • access systems, accounts or data you are not authorised to access;
  • circumvent storage, payment, security or technical restrictions;
  • scan or test Relyve for vulnerabilities without written permission;
  • use unauthorised bots, scrapers, crawlers or similar automated tools;
  • introduce malware;
  • facilitate fraud;
  • unlawfully impersonate another person or organisation; or
  • resell, sublicense or white-label the Relyve Service without our prior written permission.

Nothing in this section prevents an agency, studio or professional creator from using its own Relyve account to deliver work to multiple legitimate clients in the ordinary course of its business.

17. Sanctions and export controls

You may use Relyve only where doing so is lawful.

You confirm that you are not a person or organisation with whom Vyredo Ltd is prohibited from doing business under applicable sanctions, export-control or trade-restriction laws.

You must not use, provide access to or make the Service available for the benefit of a sanctioned person or in a country, territory or situation where doing so would cause Vyredo Ltd to breach applicable law.

We may refuse registration, restrict access, suspend an account or terminate the Service where reasonably necessary to comply with applicable sanctions, export-control or trade laws.

The fact that Relyve can technically be accessed from a country does not mean that every feature or transaction is legally available there.

18. Synthetic media, impersonation and deepfakes

You must not use Relyve to store, distribute or facilitate non-consensual intimate deepfakes or synthetic sexual content, deceptive synthetic media used to unlawfully impersonate another person, synthetic media that unlawfully infringes privacy, publicity, intellectual-property or other rights, or content designed to facilitate fraud, harassment, exploitation or other unlawful activity.

This does not prohibit lawful creative or edited media simply because software or AI tools were used in its production.

19. Content moderation and removal

Relyve does not routinely review or manually monitor every item of Customer Content uploaded to the Service.

The fact that Content is hosted through Relyve does not mean that we endorse, approve or accept responsibility for it.

We may, however, investigate Customer Content or account activity where we reasonably believe there may be a breach of these Terms, unlawful activity, a credible legal or intellectual-property complaint, a security threat, fraud, abuse or material risk to Relyve or another person.

Where reasonably necessary, we may remove or disable access to Customer Content, restrict a gallery, suspend functionality or suspend an account.

Where practicable, we will act proportionately and provide notice. We may act without advance notice where immediate action is reasonably necessary for legal, security, safety or abuse-prevention reasons.

20. Reporting illegal or prohibited content

If you believe that content hosted through Relyve is illegal, breaches these Terms or creates a risk of harm, you can report it to hello@relyve.co.

Where possible, please include the gallery URL or other location of the content, an explanation of the concern and any information that may help us assess the report.

We will review reports in accordance with applicable law and our policies. We may ask for additional information and may restrict or remove content where reasonably necessary.

If you are dissatisfied with how we handled a report or a decision affecting content or access to the Service, you may contact hello@relyve.co and ask us to review the decision.

Nothing in this section prevents you from reporting unlawful conduct directly to law enforcement, a regulator or another competent authority.

21. Copyright and intellectual-property complaints

If you believe that Customer Content made available through Relyve infringes your copyright or other intellectual-property rights, contact us at hello@relyve.co.

Where reasonably possible, your notice should include your name and contact details, identification of the work or right you believe has been infringed, the location of the material, an explanation of the alleged infringement, evidence that you own the relevant rights or are authorised to act for the rights holder, and a statement that the information you provide is accurate to the best of your knowledge.

We may ask for additional information before taking action.

Where appropriate, we may remove or disable access to allegedly infringing material and may suspend or terminate accounts involved in repeated or serious infringement.

22. Relyve intellectual property

The Service, including its software, source code, interface design, functionality, branding, graphics, text, layouts and underlying technology, is owned by or licensed to Vyredo Ltd and protected by applicable intellectual-property laws.

Subject to these Terms, we grant you a limited, revocable, non-exclusive and non-transferable right to access and use Relyve for your own business purposes while your account remains authorised to use the Service.

Except to the extent permitted by mandatory law, you must not copy or reproduce the Service, modify or create derivative works from it, reverse engineer or decompile it, attempt to obtain source code, scrape substantial parts of it, remove proprietary notices, or use Relyve’s intellectual property outside the rights granted by these Terms.

If you voluntarily provide feedback, suggestions or ideas about Relyve, you grant Vyredo Ltd a worldwide, perpetual, irrevocable and royalty-free right to use that feedback without obligation to compensate you.

This does not give us ownership of your Customer Content.

23. Reselling and client use

You may use Relyve to provide galleries and deliver Customer Content to your own clients as part of your professional services.

You may not, without our prior written permission, resell access to Relyve itself, sublicense an account, sell login credentials, provide access to the Relyve software as a standalone commercial service, falsely claim that the platform is software owned or developed by you, or offer Relyve as your own white-label SaaS platform.

The ability to customise a gallery with your own branding does not transfer ownership of Relyve or give you the right to resell the underlying Service.

24. Privacy and data protection

We process personal data in accordance with our Privacy Policy.

Where Relyve processes Customer Personal Data on your behalf, you will generally act as the Controller and Relyve will generally act as the Processor.

In those circumstances, our Data Processing Addendum (“DPA”) applies automatically and forms part of your agreement with us.

The DPA governs that processing and sets out the parties’ respective obligations under applicable data-protection law.

If there is a conflict between these Terms and the DPA concerning the processing of Customer Personal Data, the DPA will take priority for that issue.

25. Third-party services

Relyve relies on third-party providers for parts of the Service, including hosting, storage, authentication, payment processing, analytics, communications, content delivery and other infrastructure.

Some third-party features or integrations may be subject to their own terms or privacy policies.

We may replace providers or discontinue integrations where reasonably necessary to operate, secure or develop Relyve.

We are not responsible for an independent third-party service merely because it is linked to or accessible from Relyve.

26. Mobile applications and app stores

Relyve may make mobile applications available through platforms such as the Apple App Store or Google Play.

If you download a Relyve application through an app store, your use of the application may also be subject to the applicable app store’s terms, usage rules and standard end-user licence terms.

Unless we expressly provide a separate custom end-user licence agreement, the applicable app-store standard licence will apply to the application to the extent required by that app store.

Apple, Google and other app-store operators are not parties to the agreement between you and Vyredo Ltd for the Relyve Service, except to the extent expressly provided by applicable app-store terms or law.

Where a mandatory app-store rule conflicts with these Terms, that rule will apply to the specific matter concerned.

27. Changes to the Service

We may update, modify, improve, replace or discontinue features as Relyve develops.

We may make changes without advance notice where they are minor, do not materially reduce the paid Service, address security or abuse, are required by law, fix technical issues or relate to beta, preview or experimental functionality.

Where reasonably practicable, we will give advance notice before removing or materially reducing a significant feature included in your paid Subscription.

If a change materially reduces the core paid Service during a prepaid billing period and you do not wish to continue using Relyve, you may cancel your Subscription.

Where appropriate, we may provide a pro-rata refund, credit or other reasonable remedy for the affected unused prepaid period.

28. Service availability

We aim to provide a reliable Service, but Relyve is provided on an “as available” basis.

Unless we expressly agree otherwise in writing, we do not guarantee uninterrupted availability, a particular uptime percentage, that the Service will always be error-free, that every feature will always remain available, compatibility with every device or file type, or that Relyve will meet every individual business requirement.

We may carry out scheduled or emergency maintenance and may temporarily restrict access where reasonably necessary for maintenance, security, legal compliance or infrastructure protection.

29. Suspension and termination

You may stop using Relyve at any time and may close your account through the controls available within the Service or by contacting us.

We may restrict, suspend or terminate your account where reasonably necessary because you materially breach these Terms, fail to pay amounts properly due, fraudulently dispute a payment, create a material legal or security risk, engage in fraud, abuse or unlawful activity, materially disrupt the Service, or where we are required to act by law, court order or regulator.

Where a breach can reasonably be corrected and immediate action is not necessary, we will normally give you notice and a reasonable opportunity to put it right before permanently terminating the account.

We may suspend immediately where reasonably necessary to address serious illegality, security threats, abuse, fraud, infringement or risk to another person.

If we terminate a paid Subscription for reasons unrelated to your breach, unlawful conduct or failure to pay, we will provide an appropriate remedy for any materially affected unused prepaid period, which may include a pro-rata refund.

Following termination, your access to Relyve ends subject to any temporary retrieval period we make available and the retention provisions in Section 13.

We may permanently remove unlawful or prohibited Customer Content without providing a retrieval period.

30. Disclaimers

To the fullest extent permitted by law, Relyve is provided without warranties or representations other than those expressly set out in these Terms.

We do not warrant that the Service will never experience interruption or errors, that Customer Content can never be lost or corrupted, that third-party infrastructure will always remain available, that every upload will process successfully, or that the Service is suitable as your sole archive or backup system.

Nothing in these Terms excludes any obligation or warranty that cannot lawfully be excluded.

31. Limitation of liability

Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation, or any other liability that cannot lawfully be excluded or limited.

Subject to the above, Vyredo Ltd’s total aggregate liability arising out of or in connection with the Service or these Terms will not exceed the greater of:

(a) the total Subscription fees paid or payable by you to Vyredo Ltd during the 12 months immediately preceding the event giving rise to the claim; or

(b) £100.

If your account has existed for less than 12 months, paragraph (a) means the total Subscription fees paid or payable from the date the account was created until the event giving rise to the claim.

Subject to applicable law, we will not be liable for indirect or consequential loss, loss of profit, revenue, business, anticipated savings, goodwill, business opportunity or business interruption where that loss was not a direct and reasonably foreseeable result of our breach.

We are not responsible for loss resulting from your breach of these Terms, your failure to maintain independent backups, unlawful or unauthorised Customer Content, compromised credentials caused by your failure to protect them, or events outside our reasonable control.

Nothing in this section is intended to exclude or restrict liability where doing so would be unlawful or unreasonable under applicable law.

32. Indemnity

Because Relyve is provided for business and professional use, you agree to indemnify Vyredo Ltd against third-party claims, losses, damages, liabilities and reasonable legal costs arising from Customer Content that infringes another person’s intellectual-property rights, your unlawful processing or disclosure of personal data, unlawful Customer Content, your material breach of the Acceptable Use provisions of these Terms, or your material misuse of the Service.

This applies only to the extent that the claim or loss was caused by your acts or omissions.

The indemnity does not apply to the extent that the relevant claim or loss was caused by Vyredo Ltd’s own negligence, breach of these Terms, fraud or wilful misconduct.

We will take reasonable steps to mitigate losses for which we seek indemnification and will notify you of a material third-party claim where reasonably practicable.

33. Events outside our reasonable control

We are not liable for delay or failure to perform an obligation where that delay or failure results from circumstances outside our reasonable control.

These may include major internet or telecommunications failures, widespread cloud-infrastructure outages, natural disasters, fire, flooding, war, terrorism, civil disturbance, industrial disputes, government action, power failures, major cyberattacks or failures of essential third-party infrastructure outside our reasonable control.

This section does not excuse payment obligations that became due before the relevant event.

34. Changes to these Terms

We may update these Terms from time to time to reflect changes to Relyve, our Subscription model, applicable law, security requirements, technology, third-party services or our business operations.

If a change is material, we will provide reasonable advance notice where practicable, for example by email, through Relyve or through a prominent notice on our website.

Changes required urgently for legal, regulatory or security reasons may take effect sooner.

If you do not agree to a material change, you may stop using Relyve and cancel your Subscription before the updated Terms take effect.

Your continued use of the Service after the effective date of updated Terms constitutes acceptance of the revised Terms.

35. Notices and communications

We may send notices relating to these Terms, your account or the Service to the email address associated with your account.

You are responsible for keeping that address current and checking communications sent to it.

Unless applicable law requires otherwise, a notice sent by us to your registered account email will generally be treated as received on the next business day after sending, provided that we do not receive a delivery-failure notification.

Notices or legal communications to Relyve should be sent to hello@relyve.co.

We may also provide operational notices through the Service.

36. Governing law and jurisdiction

These Terms and any contractual or non-contractual dispute or claim arising out of or in connection with them are governed by the laws of England and Wales.

Because Relyve is provided for business and professional use, the courts of England and Wales have exclusive jurisdiction over disputes arising out of or in connection with these Terms or the Service.

Nothing in these Terms excludes the application of any mandatory law that applies to you and cannot lawfully be excluded or modified by agreement.

If applicable law nevertheless treats you as a consumer, any mandatory rights concerning governing law, jurisdiction or consumer protection that cannot lawfully be excluded remain unaffected.

37. General

These Terms, together with our Data Processing Addendum (“DPA”) where applicable and any additional terms expressly agreed between you and Vyredo Ltd, form the agreement between you and us concerning Relyve. Our Privacy Policy explains how we handle personal data in connection with the Service.

If there is a conflict between these Terms and the DPA concerning Customer Personal Data, the DPA will take priority for that issue.

If any provision of these Terms is found to be unlawful, invalid or unenforceable, it will be modified to the minimum extent necessary or, if that is not possible, removed. The remaining provisions will continue in effect.

If we do not enforce a right immediately, that does not mean we have waived it.

You may not assign or transfer your account, Subscription or rights under these Terms without our prior written consent.

We may assign or transfer our rights and obligations under these Terms in connection with a merger, acquisition, corporate restructuring, financing or sale of all or substantially all of the relevant business or assets, provided that doing so does not materially reduce your contractual rights.

Nothing in these Terms creates a partnership, joint venture, agency, employment or fiduciary relationship between you and Vyredo Ltd.

Except where expressly stated otherwise, no person other than you and Vyredo Ltd has a right to enforce these Terms.

38. Contact us

If you have questions about these Terms, billing or your account, contact:

Vyredo Ltd trading as Relyve
Company No. 16939602
Registered in England and Wales
Registered Office
67 Ravencarr Road
Sheffield
England
S2 1SR
Email: hello@relyve.co

Privacy and data-protection enquiries can also be sent to hello@relyve.co.

Last updated: 27 August 2026

Company: Vyredo Ltd trading as Relyve

Company No. 16939602

Contact: hello@relyve.co

© Vyredo Ltd trading as Relyve. All rights reserved.